FAQ

Q. How do I configure my mail client to download my e-mail?
A.If you are going to be using Outlook Express as your mail client click here for set-up instructions.
If you are going to be using Eudora as your mail client click here for set-up instructions

Q. What are the POP/IMAP/SMTP settings for e-mail clients?
A. For the SMTP/POP/IMAP server settings use mail.Haigmail.com. Some ISPs have started blocking outbound mail from any system other than their own. If you can receive mail but cannot send, use our mail server for your POP/IMAP server, and use your ISPs mail server for your SMTP server--contact your service provider for their SMTP information. For your username, use your entire e-mail address, ie, youremailaddress@yourdomain.com or you can use youremailaddress@haigmail.com.

Q. How do I access my e-mail from a web browser?
A. Click on the Webmail icon on the left-hand side of your screen. When asked for a username, put in your entire e-mail address, i.e., Youremailaddress@yourdomain.com or if you are using haigmail.com as your domain use your login name. And then enter your password

Q. How do I set up WebMail to keep a copy of all my outgoing mail?
A. Log in to WebMail. Add a new folder. You can call the folder anything you want. Click on the Options icon, and then click on Mailbox Management. In the Sent Folder drop down box, select the folder you just created. Click on Save at the bottom of the window. Now, anytime you send a message using WebMail, a copy will be put in the folder you selected!